Privacy Policy

Effective Date: 18 July 2026
Last Updated: 18 July 2026

Welcome to SKYRIDETAXIS. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and transportation services.

By accessing or using SKYRIDETAXIS services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our services.

Personal Information

Full Name
Mobile Number
Email Address
Password
Profile Photo
Address
Date of Birth (if required)

Driver Information

Drivers may also provide:

Driving License
Vehicle Registration Certificate
Insurance Details
Driver Identification Documents
Bank Account Details for Payouts

Location Information

To provide ride services, we collect location data including:

GPS Location
Pickup Location
Drop-off Location
Route Information
Real-time Driver Location

Location access helps us provide accurate ride matching, navigation, safety features, and trip tracking.

Trip Information

We collect:

Ride History
Pickup and Drop Locations
Trip Duration
Distance Travelled
Fare Details
Payment Status
Booking Time
Cancellation Details

Device Information

We may automatically collect:

Device Model
Device ID
Operating System
App Version
IP Address
Browser Information
Mobile Network Information
Crash Reports

Communications

If you contact customer support, we may collect:

Emails
Phone Call Details
Support Messages
Feedback
Ratings and Reviews

2. How We Use Your Information

We use your information to:

Create and manage your account
Provide ride booking services
Match riders with nearby drivers
Process payments
Verify your identity
Improve customer support
Enhance application performance
Send ride notifications
Prevent fraud
Improve safety and security
Comply with legal obligations
Improve our products and services

3. Sharing of Information

We may share information with:

Drivers and Riders when necessary to complete a trip
Payment Gateway Providers
SMS and Email Service Providers
Google Maps and Navigation Services
Government Authorities when required by law
Insurance Partners
Legal Authorities for fraud prevention or legal compliance

We do not sell your personal information to third parties.

4. Payment Information

Payments made through SKYRIDETAXIS are processed by trusted payment providers.

We do not store complete debit card or credit card details on our servers.

5. Cookies and Similar Technologies

Our website may use cookies to:

Remember user preferences
Improve website performance
Analyze visitor traffic
Enhance user experience

You may disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

Unauthorized access
Data theft
Data alteration
Data disclosure
Loss of information

Although we take reasonable measures, no internet transmission is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Update incorrect information
Request deletion of your account
Withdraw consent
Request a copy of your data
Object to certain data processing

Requests can be made using the contact information below.

9. Children's Privacy

Our services are intended only for users who are 18 years of age or older.

We do not knowingly collect personal information from children.

10. Third-Party Services

Our platform may use trusted third-party services such as:

Google Maps
Firebase
Payment Gateways
SMS Gateway Providers
Push Notification Services

Each provider has its own privacy policy governing the use of your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be published on our website with an updated effective date.

Continued use of SKYRIDETAXIS services after updates indicates acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.

SKYRIDETAXIS

Address: Perambalur, Tamil Nadu, India

Phone: +91 95242 84959

Email: skyridetaxisit@gmail.com

Website: https://skyridetaxis.com